Privacy Policy

1. Information We Collect

We collect both personal and non-personal information from you to provide, maintain, and improve our Services. Categories of data collected include, but are not limited to:

• Account Information: Username, email address, profile data, authentication credentials.
• Content You Provide: Posts, comments, uploaded files, preferences, and communications.
• Technical Information: IP address, browser type, operating system, device identifiers, log data, and cookies.
• Usage Data: Interactions with features, time spent, access dates, and navigational data.
• Communications: Emails, customer support interactions, and feedback.
• Third-Party Data: If you log in or connect through services such as Google (Gmail SMTP), we may receive identifiers, email addresses, or metadata necessary to authenticate and deliver communications.

2. Use of Information

We process your personal information to:

• Provide, operate, and maintain the Services
• Authenticate and secure user access
• Send administrative notifications, transactional messages, and service-related communications
• Improve performance, personalize features, and analyze trends
• Detect, prevent, and respond to security incidents, fraud, and technical issues
• Comply with legal obligations and enforce our Terms of Service
• Conduct internal research, statistical analysis, and service improvements

Please note that personalizations based on publicly posted content are an inseparable component of the Services and cannot be opted out of.

3. Cookies

• Essential Cookies: Required for the proper functioning of the website.
• Non-Essential Cookies: Used for analytics, marketing, and personalization, which users can opt out of.
• Third-Party Cookies: Google Analytics, Google Cloud Platform (GCP), Google Accounts, and YouTube may place cookies with user consent.

Users may opt out of all non-essential cookies at any time. However, personalization based on public user content cannot be opted out of.

4. Data Retention

We retain your information as long as your account remains active. Inactive accounts that remain unused for more than six (6) months will be suspended and require reactivation via email confirmation. However, such suspension does not delete your account or data.

• Log data is retained for no longer than thirty (30) days.
• Analytics data will be deleted automatically upon account deletion.
• Upon a verified deletion request, your account and personal data will be scheduled for deletion after thirty (30) days, during which period recovery may be possible. Following this period, the deletion is irreversible.

5. International Data Transfers

We store user data in the locations where we host our website and databases. We do not guarantee that your data will be hosted in your home country. Since we use Google Cloud Platform (GCP), data may be stored and processed in multiple jurisdictions. GCP provides safeguards for cross-border transfers, including compliance with the EU Standard Contractual Clauses (SCCs) and the UK Addendum.

6. User Rights

You have the right to:

• Access: Users may access their data
• Correction: Users may correct or update their data
• Deletion: Users may request deletion of the account and personal data (subject to the 30-day retention period)
• Export: Users may request a copy of their data
• Opt-Out: Users may opt out of marketing, processing, and emails. Note: Certain personalizations based on public content cannot be opted out of.

7. Children's Privacy

Our Services are not directed at children under the age of 13. We do not knowingly collect information from children under 13, and accounts created by such individuals will be removed once detected. Parents or guardians who contact us via email or other supported communication channels may request review or deletion of a child's information, and we will comply accordingly.

8. Third-Party Services

We do not sell your personal information. However, we may share data with trusted third parties, including:

• Google Analytics (usage analytics)
• Google Analytics (usage analytics)
• Google Cloud Platform (hosting and infrastructure)
• Google Accounts (authentication)
• YouTube (embedded channel and video services)
• Gmail SMTP (email delivery)
• Legal authorities when required by applicable law

We require third-party service providers to adhere to security and confidentiality obligations consistent with this Policy.

9. Security & Fraud Prevention

We take reasonable measures to protect your information, including the use of encryption, limited access controls, and industry-standard safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Changes will take effect immediately upon posting on our Services unless otherwise required by law. Where material changes are made, we may notify you via email or in-service notification.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you may contact us via:

Email: [email protected]