Question 1

How can I change my profile?

Accepted Answer

You can update your profile at any time:

Question 2

How do I edit or remove content that I've submitted?

Accepted Answer

You can manage your submissions through your profile:

Question 3

How can I delete my account?

Accepted Answer

To delete your account: Once confirmed, your account will be deactivated and scheduled for deletion. This includes all associated data such as your reviews, tier lists, comments, and shared videos. -  Within 30 days: Your account and data are in a recoverable state. If you change your mind, you can request recovery by contacting us via email during this period. - After 30 days: Your account and all associated data will be permanently deleted (hard delete) and cannot be restored.

Question 4

How can I export my data?

Accepted Answer

To export your data: Once requested, you will receive a copy of your data, which includes your personal information (e.g., username, profile details) as well as any content you’ve posted, such as reviews, tier lists, comments, and shared videos.

Question 5

Why was my content/post not published or deleted?

Accepted Answer

All content first goes through our automated moderation system (powered by tools such as OpenAI) to flag potentially inappropriate or harmful material. After that, our admin team reviews the flagged content and makes the final decision to accept or reject it based on our moderation policy. If rejected, it will not be published. If content bypasses the automated filter, other users can report it. Reported content is reviewed by our team, and if it is found to be inappropriate or against our policy, it will be removed.

Question 6

How can I get better game recommendations in my Personalized Picks?

Accepted Answer

Our recommendations are based on your activity and the content you create, such as: The more often and accurately you post, the better and more personalized your recommendations will become.

Question 7

How can I share a video?

Accepted Answer

To reduce spam and prevent plagiarism or copyright issues, we only allow you to share videos from your own account/content. To share a video from your YouTube account, you’ll first need to connect it to your GameTyr account: Once connected, you’ll be able to share videos directly from your YouTube channel.

Question 8

Can I make my own tier list without using a template?

Accepted Answer

Unfortunately, not at this time. To reduce spam and keep categories organized, users cannot create their own tier list titles/templates. This ensures that tier lists stay structured and competitive within each category, rather than becoming free-form.

Question 9

I need help but I can’t find what I need in this FAQ section. What should I do?

Accepted Answer

For topics not covered here, such as: Please contact us via email  support@tellartech.com  with your inquiry as the email subject

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Frequently Asked Questions